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Terms of Use
 

Effective Date: [June 23, 2026]
Last Updated: [June 23, 2026]
 

Welcome to UpgradeMyPad (“we,” “us,” “our,” or “Upgrademypad.com”). These Terms of Use (“Terms”) govern your access to and use of Upgrademypad.com (the “Website”), including any forms, content, tools, communications, and lead-matching or referral services available through the Website.

By accessing or using the Website, submitting a project request, or providing your information to us, you agree to these Terms. If you do not agree, please do not use the Website.


1. Purpose of the Website


UpgradeMyPad operates a home-improvement lead-generation and referral platform. We help homeowners connect with independent contractors, remodelers, builders, designers, and other service providers who may offer services relevant to a homeowner’s requested project.


Our Website may help users request information or receive contact from professionals for services including, but not limited to:

  • Home additions

  • ADUs and garage conversions

  • Kitchen remodeling

  • Bathroom remodeling

  • Roofing

  • Flooring

  • Windows and doors

  • Painting

  • Landscaping

  • General contracting and related home-improvement services


We are not a contractor, construction company, architect, engineer, lender, insurer, or home inspector unless expressly stated otherwise.


2. No Guarantee of Service, Pricing, or Results


Submitting a request through the Website does not guarantee that:

  • You will be matched with a contractor or service provider.

  • A contractor will contact you.

  • Any contractor is available in your area.

  • You will receive a specific price, estimate, financing option, timeline, or project outcome.

  • Any project will be completed by a particular date or within a certain budget.

  • A contractor’s work, materials, licenses, insurance, permits, warranties, or representations will meet your expectations.


Any estimates, pricing ranges, timelines, financing information, or project recommendations shown on the Website are for general informational purposes only and are not binding quotes or guarantees.

Final pricing, scopes of work, permits, project schedules, warranties, and contractual terms must be confirmed directly with the contractor or service provider you choose.


3. Independent Contractors and Service Providers


Contractors and service providers who may contact you through our Website are independent businesses and are not employees, agents, partners, joint venturers, or representatives of UpgradeMyPad.

We do not control, supervise, or guarantee the work performed by any contractor or service provider. You are solely responsible for evaluating any contractor before hiring them, including confirming:

  • License status

  • Insurance coverage

  • Bonding, where applicable

  • References and reviews

  • Contract terms

  • Project scope

  • Permits and local code requirements

  • Warranties

  • Payment terms


You should obtain written estimates and carefully review any agreement before signing a contract or making a payment.


4. Your Project Request and Information


When you submit a request through the Website, you agree to provide accurate, current, and complete information.

You agree not to submit false, misleading, fraudulent, unlawful, or unauthorized information. You also agree not to submit a request on behalf of another person without their permission.

You understand that we may share the information you provide, including your name, phone number, email address, property location, and project details, with independent service providers that may contact you about your request. Our handling of personal information is described in our Privacy Policy.


5. Communications Consent


By submitting your information through the Website, you agree that UpgradeMyPad and relevant independent service providers may contact you regarding your project request by phone, email, text message, or other reasonable communication methods.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing calls or text messages is not required as a condition of purchasing any goods or services. You may opt out of promotional text messages by replying STOP, where applicable, or by following the opt-out instructions provided in a message.

You may unsubscribe from promotional emails using the unsubscribe link included in the email.

UpgradeMyPad and any contractor or service provider contacting consumers must comply with applicable communication, telemarketing, and privacy laws. The FTC’s Telemarketing Sales Rule includes restrictions and consumer protections related to telemarketing calls and robocalls.


6. No Professional Advice


Content on the Website may include general information about remodeling, home improvement, construction, budgeting, permits, design, or related topics.

This content is provided for informational purposes only. It is not legal, financial, engineering, architectural, structural, construction, inspection, tax, insurance, or professional advice.

You should consult qualified professionals before making decisions related to your property, construction project, permits, financing, structural issues, safety, or legal obligations.


7. User Conduct


You agree that you will not use the Website to:

  • Submit fraudulent or misleading project requests.

  • Impersonate another person or business.

  • Harass, threaten, or abuse contractors, service providers, Website users, or our team.

  • Upload harmful software, viruses, malware, or malicious code.

  • Attempt to gain unauthorized access to the Website, servers, accounts, or systems.

  • Copy, scrape, reproduce, distribute, or commercially exploit Website content without permission.

  • Use the Website for unlawful purposes or in violation of applicable laws.

  • Interfere with the Website’s operation, security, or availability.

We may suspend, restrict, or terminate access to the Website if we believe you have violated these Terms.


8. Intellectual Property


The Website, including its design, text, graphics, logos, branding, forms, content, software, layout, and other materials, is owned by or licensed to UpgradeMyPad and is protected by applicable intellectual-property laws.

You may use the Website for personal, non-commercial purposes only. You may not copy, modify, reproduce, publish, distribute, sell, license, or create derivative works from Website content without our prior written permission.


9. Third-Party Websites and Content


The Website may contain links to third-party websites, contractor websites, social-media platforms, advertisements, or other outside resources.

We do not control and are not responsible for third-party websites, their content, services, privacy practices, availability, or security. Your use of third-party websites is at your own risk and subject to their separate terms and privacy policies.


10. Disclaimer of Warranties


THE WEBSITE AND ALL CONTENT, SERVICES, AND INFORMATION PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UPGRADEMYPAD DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR RELIABILITY.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.


11. Limitation of Liability


To the maximum extent permitted by law, UpgradeMyPad, its owners, officers, employees, affiliates, contractors, and partners will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Your use of or inability to use the Website.

  • Your interactions with contractors or service providers.

  • Any estimates, bids, contracts, materials, work quality, delays, injuries, damages, disputes, or losses related to a home-improvement project.

  • Unauthorized access to, loss of, or alteration of your information.

  • Reliance on information provided through the Website.


This limitation applies even if UpgradeMyPad has been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.


12. Indemnification


You agree to defend, indemnify, and hold harmless UpgradeMyPad, its owners, affiliates, employees, contractors, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the Website.

  • Your violation of these Terms.

  • Your violation of any law or third-party right.

  • Information you submit through the Website.

  • Any dispute between you and a contractor, service provider, or other third party.


13. Privacy


Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.

Because this Website may share submitted project information with contractors or service providers, applicable privacy laws may treat some sharing practices as a “sale” or “sharing” of personal information depending on the business model and facts involved. California residents may have specific privacy rights under the California Consumer Privacy Act.


14. Changes to These Terms


We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after updated Terms are posted means that you accept the revised Terms.


15. Governing Law


These Terms will be governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

Any legal action arising out of or related to these Terms or the Website must be brought in the state or federal courts located in [Los Angeles, California], unless applicable law requires otherwise.


16. Severability


If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.


17. Contact Us


For questions about these Terms, please contact:

UpgradeMyPad
Email: contact@upgrademypad.com
Mailing Address: 5150 East Pacific Coast Highway, Ste. 200,
Long Beach, CA 90815
Website: upgrademypad.com

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